support   /  Activation & licenses

How to redeem, activate and download my product?

Licenses for our products are provided a bit differently depending on whether you purchased a full version or an upgrade.

Upgrade license for soothe2

If you’ve bought an upgrade license for soothe2, the license has been automatically deployed to your iLok account which you provided to us when purchasing!

You’ll find your upgrade license in the iLok License Manager, ready to be activated onto your preferred location. Once the activation process is complete, go ahead and download soothe2!

Full licenses for soothe2, soothe & spiff

Full licenses for soothe2, soothe and spiff are delivered as a license key. You should’ve received your license key via email after your purchase has cleared.

From the iLok License Manager

Launch the iLok License Manager, log in to your iLok account and select Licenses -> Redeem Activation Code.

After redeeming, the license can be activated and moved freely between destinations (your account, host computer and iLok 2 / 3). This is done from iLok License Manager. Using the license key again will not work.

We recommend that you activate your license in the iLok License Manager before installing your product. In the past we’ve experienced that some DAW’s react unfriendly to plug-ins without licenses and instantly Blacklist them, even before the activation process is allowed to begin.

But where do I download the plug-in from?

Right from our website! Please head to our downloads page to get any plug-in you need!