Support

Can I resell my licenses?

Yes, you can!

soothe2, soothe and spiff

Unfortunately, the transfer can’t be initiated through the iLok License Manager. All transfer’s have to manually through us.

Please note:

  • An upgrade license cannot be sold by itself. This means that both your license for soothe and your upgrade license will be revoked, and your buyer will receive a full license for soothe2. Keep this in mind while considering your price.
  • The complimentary soothe licenses included with a soothe2 license will be need to be revoked as well.
  • Older licenses with three activations will be deployed as licenses with two activations when transferred. This only applies for soothe licenses bought before 23rd May 2018.

Here’s the procedure:

  1. Deactivate your license from all activated locations. This means both any activated computers and iLok 23’s.
  2. Send us a message to support@oeksound.com with these bits of details from both you and your buyer:
    • Full names
    • iLok ID’s
    • The email addresses associated with those iLok ID’s.
  3. Give us the final green light to go ahead with the transfer. This can’t be reversed afterwards.
  4. We will notify you once the transfer is complete, at which point you should notify your buyer that they can now find and activate their license in the iLok License Manager.

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