Plug-ins
Downloads
Support
About
contact support
order-related issue
lost activation
other issue
Email address *
Please double-check that the address is correct.
plugin (choose one)
soothe2
spiff
soothe
plugin version (choose one)
Not sure / irrelevant
Operating system
Please also include the version. If using a Mac, please specify whether your machine has an Intel or Apple Silicon chip.
DAW
Please also include the version.
iLok account
Order number
Full name *
Please use the name you used when ordering.
iLok account *
Location ID
If you've lost access to a computer on which one of your licences is activated, please provide the location ID for the redundant machine. You can find it in the iLok License Manager.
More info here.
RMA Number
If you need new licenses due to a stolen or lost iLok, please also provide the RMA Number which you will receive from PACE / iLok.
More info here.
Subject *
Message *
Add attachment
The maximum file size is 20 MB.
Send
You can also contact us by e-mail at
support@oeksound.com