support / Technical and troubleshooting
Download missing presets
Download Soothe2 factory presets
Download Bloom factory presets
Download Spiff factory presets
Download Soothe factory presets
Installing the factory presets
macOS
Unzip the downloaded file to one of these locations depending on the plug-in:
- Soothe2:
/Library/Application Support/oeksound/soothe2/Presets
- Bloom:
/Library/Application Support/oeksound/bloom/Presets
- Spiff:
/Library/Application Support/oeksound/spiff/Presets
- Soothe:
/Library/Application Support/oeksound/soothe/Presets
Navigate to the folder by going to Finder, opening the “Go” dropdown menu, and using the “Go to Folder”-function.
Windows
Unzip the downloaded file to one of these locations depending on the plug-in:
- Soothe2:
C:\ProgramData\oeksound\soothe2\Presets
- Bloom:
C:\ProgramData\oeksound\bloom\Presets
- Spiff:
C:\ProgramData\oeksound\spiff\Presets
- Soothe:
C:\ProgramData\oeksound\soothe\Presets
On some systems the “\ProgramData”-folder might be a hidden folder.